Everyone will practice participating in different real-work cases.
Documents and correspondence
How to correctly format confirmations, notifications, and business emails
Handling requests, agreeing on terms, and providing delivery status updates
Communication with clients
Master prompt creation for AI to generate clear responses, reduce handling time, and improve service quality.
Working with AI
Interviews
How to tell about yourself, ask questions to the employer and discuss conditions
Syllabus «English for Logistics»
Fundamentals of logistics processes and customer service. Learning essential vocabulary for communicating with customers. 4 webinars, 8 academic hours.
Fundamentals of business communication in customer service. Creating templates and scripts. Speaking practice. 4 webinars, 8 academic hours.
Analysis of various cases and learning ways to resolve them. Creating templates and scripts. Speaking practice. 4 webinars, 8 academic hours.
CV and LinkedIn review, interview preparation, and a mock interview. 4 webinars, 8 academic hours.
An experienced instructor with C2 English certificate.
Yes, before the course starts, we will assess your English level. No special preparation is required.
Yes, we will issue a certificate of completion confirming that you have successfully completed the course.
You can pay by bank transfer or bank card, pay the full amount upfront or in installments. It is also possible to pay for the course through a company.